After Sales Service

Installation & Demonstration

The most sophisticated and reliable equipment is compromised if it is not installed and demonstrated properly, we will train you and your staff how to assemble, operate and clean our equipment so that you achieve the optimum reliability and profitability.

National After Sales Service & Support

Should a problem arise or you simply require advice, our service department is available seven days a week.  Our experienced Service Advisors will gladly offer advice over the telephone and indeed they cure a large percentage of operational problems without an engineer visiting (at no cost to you!) - however should you need an engineer to call, you will be visited promptly by your area engineer who will not only be professional in his knowledge of our equipment, he will also have at his disposal the parts required to put your machine back into first class order.

Routine Servicing

We are great believers in "service it before it breaks", our equipment is designed for a long working life, to maintain a machine's reliability and profitability, we recommend that our equipment be serviced once per year - this can be carried out on its own or as part of an Annual Maintenance Agreement.

Spare Parts

As you would expect we carry a vast inventory of parts for all our models both past and present.

To contact our After Sales Service Support Department

Email - service@electrofreeze.co.uk
Telephone -  02380 629520

Fax - 02380 629403

Service Vehicles 2

3 Year Parts & Labour Warranty on all new soft serve machines

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Need more information?Click here to email us or
Call 02380 629520